• All orders are shipped using SingPost unless otherwise specified. Please contact us if you wish for us to use another method.
  • If you need to expedite your order please contact us BEFORE placing the order to make sure the item is in stock.
  • Each piece of jewelry is made to order thus not all pieces are available at the time of purchase. If it is in stock, it will go out the following day from payment receipt. We will do everything we possibly can to get your order out right away, please be patient and nice to us! We only want to make you happy :)
  • Please note that all orders are processed subject to pending inventory availability. Shipping timelines are not guaranteed, however you will be contacted via email should your purchase be delayed.
  • The Loot Market is not responsible for lost or stolen items. We do not offer refunds if the item states delivered on the delivery confirmation. All items sent via registered mails are sent with tracking to ensure delivery.